When you’re agile, you think and act quickly. From a position of swiftness and adaptivity, a project manager (PM) can respond to obstacles and delays like water around a stone (agile project management is also known as the Zen approach for a reason).Read More
The emerging hotel trend is to go local.
From farm to table to handcrafted cocktails, the consumer demand for localization is having a lasting and desirable effect on today’s society – especially the millennials. They are prioritizing sustainability, social responsibility, and localized experiences as purchasing motivators. These trends have forced the hospitality industry to evolve accordingly.Read More
If it’s fun, people will come.
Are your guests excited to spend time in your hotel’s lobby? Do they linger over a drink, text their friends to join them, and then post this fabulous outing on social media? If not, it may be time to think about an upgrade from conference-room-chic to tastemaker destination.
From huge international brands to small boutique establishments, hotels of all shapes and sizes are seeing the merits of this trend and acting accordingly. Here are three reasons why you should consider following suit.Read More
6 reasons why coworking is a trend that’s here to stay.
Hotel lobbies were once the pride of posh hotels. They were a destination to see. Hotel lobbies were relegated to a pretty stretch of wasted space in recent decades that guests simply hurried through. But business travelers – unhappy with lonely, cramped workspaces in hotel rooms – and millennials – who prefer to find attractive, comfortable places to work outside an office – are giving hotel lobbies a renewed purpose. Hoteliers are capitalizing on the coworking trend to activate their lobbies as workspaces where business travelers and solo workers can network, focus on work, and meet with clients. What was once seemingly wasted space is attracting a new audience to hotels and generating a brand-new source of revenue for their bottom lines.Read More
Brands and chains are brightening up their spaces.
Millennials like to travel, and more of them do so every year. Nearly 7 in 10 millennials (ages 18 to 34) traveled for leisure in 2014, according to one study. And while they spend less than their older counterparts, they more frequently are last-minute planners, with almost a quarter booking less than a week before their departure date.Read More
From smart hotel rooms to eco-friendly technology, hotels need to keep up with the latest tech trends to stay on top of the competition. Here are a few of the innovations that have us excited for 2018.
1. Room keys are going mobile
No more fumbling with card keys, hoping you can get the little light to turn green. You’ll also never be locked out of your room … as long as you have your smartphone with you. According to Mitel.com, “The next evolution of the hotel key transforms it into data on a guest’s mobile device. Some hotels have already started implementing this, whether it involves NFC technology or visually scanning a code like many airports now do with plane tickets.”
Proper project management can be the very definition of a balancing act. Communication is, of course, key. Learning about over-communication can help you understand how to communicate more effectively, but keeping clients in the loop isn’t always enough to make things run smoothly. Too many blips in the project timeline can spell time delays and budget issues, not to mention bruised egos.Read More
What you may not realize is that today’s hospitality leaders are looking for ambition and personality as much as experience. The latter can be taught, but the former has to be baked in from the start.
It’s a performance industry. That’s how you hear hospitality described by those inside it. So don’t be surprised by the lack of response if you’re looking to get into the hospitality industry and all you’re doing is sending out emails with a résumé attached.
In a world that increasingly ranks experiences by the quality of the photos we can post on social media, hoteliers are realizing more than ever that spectacular designs matter.Memorable touches create memorable experiences. Today’s travelers want to be transported to another place when they check into a hotel, and architects and designers are rising to the occasion with one-of-a-kind hotel designs that give guests an experience that’s strikingly different from their everyday lives.Read More
Choosing the perfect finish for your hotel’s furniture, or flooring can sometimes be more important than the material itself. When working with wood furniture, the stain or varnish you choose is essential for protecting the wood from water damage, dirt, and wear, as it’s more difficult to clean than metal.Read More